Zamori Engineering Services – Privacy Policy
Last updated: 01 April 2025
At Zamori Engineering Services (“Zamori,” “we,” “us” or “our”), your privacy matters. This policy explains what personal information we collect, how we use it, and your rights under South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information We Collect
a. Information you provide directly
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Contact details: name, company, email address, telephone number, postal address (when you submit a form or request a quote)
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Project information: site location, scope, budget, technical specifications (to prepare proposals)
b. Information collected automatically
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Usage data: pages visited, time on site, referral URL, device and browser type (via cookies and Google Analytics)
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Technical logs: IP address, operating system, screen resolution (for security and performance diagnostics)
2. How We Use Your Information
We process personal information for the following lawful purposes:
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Service provision: preparing proposals, scheduling site visits, delivering engineering solutions
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Communications: responding to enquiries, sending confirmations, updates, and newsletters (with your consent)
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Marketing: where you’ve opted‑in, we may contact you about new services, case studies, or events
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Legal compliance: maintaining records to meet our obligations under POPIA, tax and regulatory rules
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Improvement: analysing website usage to optimise performance, content and user experience
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and form entries
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Measure how you use our site (via Google Analytics)
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Serve you relevant marketing (with your consent)
You can disable cookies via your browser settings, but some features may not work as intended.
4. Sharing & Disclosure
We will never sell your personal information. We may share data with:
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Service providers (e.g., Google Analytics, email platforms) who process data on our behalf under strict confidentiality agreements
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Professional advisers (legal, accounting) when required for compliance
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Authorities if compelled by law or court order
5. Data Security & Retention
We implement appropriate technical and organisational measures (SSL encryption, access controls, regular backups) to protect your data. We retain personal information only as long as necessary to fulfil our services or comply with legal requirements (generally up to 5 years after our last interaction, unless otherwise required).
6. Your Rights
Under POPIA (and, where applicable, GDPR) you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion or restriction of processing
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Object to processing for direct marketing
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Portability of data you’ve provided
To exercise these rights, please contact us using the details below. We will respond within the timeframes required by law.
7. International Transfers
Some of our service providers (e.g., Google) may be located outside South Africa. Wherever your data is processed, we ensure appropriate safeguards (standard contractual clauses, data protection agreements) are in place.
8. External Links
Our site may link to third‑party websites. This policy does not cover those sites—please review their privacy policies separately.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date above will reflect the effective date. We encourage you to review this page regularly.
10. Contact Us
If you have any questions or wish to exercise your data‑protection rights, please contact:
Zamori Engineering Services
Email: [info@zamorieng.co.za]
Phone: +27 12 543 3487
Address: 1234 Energy Drive, Pretoria, Gauteng, South Africa
By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.